Help & Contact - Your Miles & More Service Team is there for you
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request mileage credit
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_details
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, DATE
further inquiry about requested mileage credit
In that case, we would be happy to help you further. Please fill in the form with the relevant details.
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, MESSAGE, FILE_UPLOAD
mileage exchange did not work
In that case, please contact us by phone.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
The Miles & More Service Centre in your country
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information on earning miles
We would be happy to help you further with information about earning miles online, or you can contact us by telephone.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
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Form Fields: FIRST_LAST_NAME, PHONE
new flight award booking
You can make your flight award booking conveniently online around the clock.
Please phone us for the airlines Air Astana, Air India and Copa Airlines or for special awards like the Senator Premium Award, children’s awards or Round the World tickets.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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modification of existing bookings or further inquiries
We would be happy to help you further by phone.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
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book hotel and car awards
You can book your hotel stay or your rental car conveniently online via our cooperation partner’s website - and that’s all around the clock.
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order gift card
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buy WorldShop awards
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further inquiries
Contact by telephone
Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Written contact
Your local Miles & More Service Centre
The Miles & More Service Centre in your country
In that case, we would be happy to help you further.
Please fill in the form with the relevant details.
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Form Fields: FIRST_LAST_NAME, PHONE, MESSAGE, FILE_UPLOAD
further awards
We would be happy to help you further with information about redeeming miles online, or you can contact us by telephone.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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status achievement
We would be happy to help you further by phone.
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Your local Miles & More Service Centre
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privileges
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request benefit
You can choose from the benefits available for order via the Selection Benefit summary. You will find information about already redeemed or future benefits there, as well as your Selection/HON Circle (Selections) mileage balance.
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inquiries to Miles & More Selections
We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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request pin
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request pin
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request new password
You can request your password to your Travel ID email address again conveniently online around the clock.
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change PIN
Once you have logged in with your Travel ID email address or your User ID, you can change your PIN to your service card.
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change password
Once you have logged in with your service card number, you can change your password to your Travel ID email address or your User ID.
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change password
Once you have logged in with your service card number, you can change your password to your Travel ID email address or your User ID.
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login not possible
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, MESSAGE, FILE_UPLOAD
login not possible
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, MESSAGE, FILE_UPLOAD
name change
In that case, we would be happy to help you further.
Please fill in the form with the relevant details.
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, NEW_NAME, MESSAGE, FILE_UPLOAD
change profile data
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Data protection & Profile settings
In that case, we would be happy to help you further.
Please fill in the form with the relevant details.
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, ADDRESS, MESSAGE, FILE_UPLOAD
current account balance
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request mileage credit
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information on the account statement is not clear
We would be happy to help you further by phone.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
The Miles & More Service Centre in your country
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validity of miles
You can view whether and when your award miles will expire conveniently online at any time. Please contact us by phone with any other queries.
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Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
The Miles & More Service Centre in your country
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mileage exchange did not work
In that case, please contact us by phone.
Contact by telephone
Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
The Miles & More Service Centre in your country
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validity of evouchers
You can view whether and when your award miles will expire conveniently online at any time. Please contact us by phone with any other queries.
Contact by telephone
Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
The Miles & More Service Centre in your country
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mileage pooling
You can find further information conveniently online or contact us by telephone.
Contact by telephone
Your local Miles & More Service Centre
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The Miles & More Service Centre in your country
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Your local Miles & More Service Centre
The Miles & More Service Centre in your country
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Inquiries about Miles & More Credit Card
In that case, we would be happy to help you further.
Please fill in the form with the relevant details.
Please note that we are re-directing your enquiry to the DKB.
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, MESSAGE, FILE_UPLOAD
In that case, we would be happy to help you further.
Please fill in the form with the relevant details so that we can assist you.
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, MESSAGE
miles & more app
In that case, we would be happy to help you further.
Please fill in the form with the relevant details.
Target Page: /content/mam/web/de/en/general-information/help-and-contact/help_contactsummary
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, DATE, TIME, APP_VERSION, MESSAGE, FILE_UPLOAD
Default Response Type
Contact by telephone
Your local Miles & More Service Centre
Currently availableOpening hours
The Miles & More Service Centre in your country
Currently availableOpening hours
Written contact
Your local Miles & More Service Centre
The Miles & More Service Centre in your country
In that case, we would be happy to help you further.
Please fill in the form with the relevant details.
Target Page:
Form Fields: FIRST_LAST_NAME, PHONE, CARD_NUMBER, ADDRESS, MESSAGE, FILE_UPLOAD
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